ลักษณะงาน
** Have full understanding on social media , research and marketing tools and able to run in depth analysis to understand issue and provide recommended actions and solution
** Ensure operation performance based on SLA and standard KPI
** Ensure customer satisfaction
** Delivrers "Just--in--Time"training and "ad-hoc Script"to reslove issues
** ability in managing investigations of escalation of inaccurate decisions to understand the root cause(s) especially in serve and big impact or crisis where the content is ambiguous or the decision has an outsizes
คุณสมบัติผู้สมัคร
1. Age 22- 40 years old 2. Male or Femail 3. Bachelor's Degree in related field 4. 1+years of experience in content review social media and it screening 5. Good command of English for a both oral and Writing or Toeic 650 6. a deep interest and understanding of online media and social network 7. Good Attitude Fast Learning and adaptability 8. MUST BE ABLE TO WORK IN SHIFT (5 WORKING DAYS A WEEK)