ลักษณะงาน
Job Expectation
Plan and execute the company’s activities to achieve business objectives. Focus on building after sales service operations capabilities to ensure customer’s satisfaction. Create a culture of continuous improvement that will strengthen after sales service operations performance. The role will require someone who is hands on and able to contribute as both a leader and individual contributor.
Responsibilities:
1. Responsible for articulating a vision, establishing and executing strategy and roadmap to drive operation end-to-end process optimization and translating that strategy into tactical goals as well as facilitate the communication to serve ultimate goal which is customer’s satisfaction and loyalty.
2. Set standards and drives excellence in work-planning, governance, change management, deliverable production, financial tracking and oversight on operations process optimization to ensure operation performance.
3. Lead, identify and deploy related programs to improve working culture. By using data, information value streaming and analytics diagnose problems which could relate to process, people, policy, technology, etc. develop the business cases that drive increased efficiency and improved employee experience and put in place the actions and the programs to ensure continuous improvement.
4. Create and maintain a positive customer relationship and serve as Operations Expert to sales team for supporting business objectives and performance.
คุณสมบัติผู้สมัคร
1. Bachelor’s Degree or higher in related fields 2. Possess strong project management skills to manage cross-functional team and multi-business partners 3. Able to occasionally travel both up-country and overseas 4. Result-oriented individual with strong influencing, problem solving and negotiation skills 5. Have experiences in Agile project management approach 6. Good Thai communication skills 7. Good English communication skills 8. Experience in retail fuel network/fuel management system is a plus
สวัสดิการ / ข้อมูลเพิ่มเติม
Car Allowance : 10,000 THB
Fuel Allowance : Actual by Fleet card
Bonus : Variable based on company performance and individual performance
Insurance : P.A. and group health insurance based on company’s policy
ธุรการ (มหาชัย - สมุทรสาคร) ด่วน !!!!!!!!
Sales Coordinator ด่วน !!!!
พนักงานเช็คของขึ้นรถ
พนักงานขับรถ ด่วน!!!! (โทร.02-5291516)
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