ลักษณะงาน
รายละเอียดความรับผิดชอบและหน้าที่ (Job Responsibilities)
1. Answering phones from customers professionally and responding to customer inquiries and complaints.
2. Researching required information using available resources.
3. Handling and resolving customer complaints regarding product sales to customer service problems.
4. Providing customers with the organization’s service and product information.
5. Processing requests of the customers and tracking until case completion.
6. Identifying, escalating priority issues and reporting to the high-level management.
7. Routing inbound calls to the appropriate resources.
8. Following up complicated customer calls where required.
9. Completing call notes and call reports as necessary and updating them in the CRM.
10. Obtaining and evaluating all relevant data to handle complaints and inquiries.
11. Recording details of comments, inquiries, complaints, and actions taken.
12. Managing administration, communicating and coordinating with internal departments.
13. Joining outbound activities as project assigned.
14. Other duties as assigned.
คุณสมบัติผู้สมัคร
1. Bachelor's degree in any related fields. 2. Minimum of 1 year experiences as Call Center agent or customer service fields 3. Experience in dealing with the public 4. Excellent communication skills, including verbal and written 5. Ability to work with others in a good manner 6. Good computer skills 7. Good multi-tasking skills 8. Service minded personalities 9. Ability to react effectively and calmly in emergencies.
Telesales (ประกันภัยรถยนต์)
ธุรการฝ่ายขาย / ประสานงาน
Telesale ขายผลิตภัณฑ์อาหารเสริม
Call Center
เจ้าหน้าที่บริหารงานขาย (Sales Executive)
พนักงานฝ่ายประสานงานการตลาด
Customer Service Officer
ธุรการการตลาด
ส่งเสริมการขายและการขาย 
พนักงานขาย ด่วน!!!
Digital Marketing, Entry Level
