ลักษณะงาน
- Oversee in all matters relating to the day-to-day operations of Front Office operations
- Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner
- Ensure to maintain the highest level of quality in both service and product including the design of training plans for all Front Office/GSA team members
- Ensure all Standard Operating Procedures are being adhered to and continue to capture best current practice in relating to front office and service operations
- Manage a team
คุณสมบัติผู้สมัคร
1. - Bachelor's degree in Hotel Management or any related 2. - Prior experience in hotel front office operations is a must 3. - Be able to work shifts, weekends, and public holidays 4. - Previous experience in a Front Office management role 5. - Good command of English both spoken and written 6. - Good analytical, problem solving. 7. - Thai National Only. 8. *** Work location at Koh Chang, Trat Province
สวัสดิการ / ข้อมูลเพิ่มเติม
- Allowance
- Uniform
- Staff House
- Staff Meal
- Day Off
- Service charge
- Activity & Training, Sport Day & Staff Party, Other