ลักษณะงาน
Job Title
Customer Service Staff (Import & Export Management)
Salary
25,000 THB - 35,000 THB
Working Style
Hybrid
Job Description
■Job Overview :
This role is responsible for managing the end-to-end export and import processes, ensuring
smooth coordination and full customs compliance with regulations. The role involves
collaborating with key business partners to ensure effective management, timely solutions, error-free documentation, and execution.
■Responsibility :
- Overseeing import and export operations, including documentation
- Providing value-added business solutions to customers through strong business knowledge, process understanding, and a customer-centric approach
- Maintaining effective communication with clients, carriers, agents, suppliers, and the team to ensure smooth logistics operations and timely resolution of issues
- Preparing accurate and timely shipping and order processing
- Creating invoices and updating charges accurately
- Communicating effectively with internal teams, overseas group companies, and other departments for smooth operations
- Executing reports and other tasks assigned by the team manager
Requirement
[Must]
- Bachelor's degree in any field
- At least 2 years of relevant work experience
- Proficiency in computer skills (MS Word, Excel, PowerPoint) and email
- Strong knowledge of export and import operations and all related documents (import/export processes, shipping, customs clearance, FTA, BL, etc.)
- Excellent interpersonal communication, negotiation, presentation, and problem-solving skills
- Ability to work well both independently and as part of a team
- Good to fair command of English, especially writing
Benefit
[Benefits]
- Group Insurance (life insurance, accident insurance, health insurance, dental benefits)
- Annual Medical Check-Up (after probation)
- Provident Fund (after probation)
- Overtime Pay
- Company Uniform
- Annual Bonus
- Career Growth Opportunities: Access to professional development and training programs
- Engaging Work Environment: Team outings, CSR activities, and a supportive and friendly company culture(Last year company trip: Danang Vietnam…)
- Work from home(1 day/week after pass probation)
Business Details
Exporter / Importer, SOC,
International transportation,
Sea & Air Transportation,
Domestic Transportation,
Cross border Transportation,
Customs Clearance,
Warehousing,
Laden Tank Container Depot,
ISO Tank Lease Rental & Sale
Company Size
51-100 Employees
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คุณสมบัติผู้สมัคร
1. Requirement [Must] - Bachelor's degree in any field - At least 2 years of relevant work experience - Proficiency in computer skills (MS Word, Excel, PowerPoint) and email - Strong knowledge of export and import operations and all related documents (import/export processes, shipping, customs clearance, FTA, BL, etc.) - Excellent interpersonal communication, negotiation, presentation, and problem-solving skills - Ability to work well both independently and as part of a team - Good to fair command of English, especially writing
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