ลักษณะงาน
- Prepare guest Registration card and check special request via email and booking.
- Assists in preregistration and blocking of rooms assignment.
- Uses proper telephone etiquette, mail and message handling procedures.
- Assist Koko Star to sell rooms, food and beverage and to promote other services of the hotel.
- Assist to manage caf- set up and its service operation within the caf- including food and beverage.
- Practice and understand and adheres to proper credit, cashier, cash handling policies and procedures.
- Coordinates room status updates with housekeeping as well as kitchen operations.
- Reports any unusual occurrences or requests to Resident master or assistant master.
- Knows all safety, emergency procedures and accident prevention policies.
- Maintains the cleanliness and neatness of the front desk and caf- area.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the hotel.
- Assist Koko Star to Print and close the shift on PMS/ POS.
- Responsible for achieving and exceeding the guest satisfaction and following the standard operating procedures.
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Things to learn:
- Learn and practice for all task of Koko Star position.
- Assist all task assign by RM, ARM and Koko Star.
- Provide a good hospitality service with Kokotel Service Standard.
คุณสมบัติผู้สมัคร
1. Thai National Only, Male/Female 2. Having status in university 3rd and 4th Year student. 3. Have approval from University/College to work with cover letter from university with signature of advisor from university. 4. Having passion to learn new things from Start-up business atmosphere with Friend and Family culture. 5. Can be intern for at least 3 months (Accept intern of work any season of year) 6. Having strong attitude to work. 7. Positive attitude, Self-development mind-set, strong service mind, patient, leadership, flexible and multi-tasking skills. 8. Punctuality and team work with creativity. 9. Very good in both verbal and written communication in Thai and English and inter-personal skill.
สวัสดิการ / ข้อมูลเพิ่มเติม
- Kokotel T-Shirt 1 pcs.
- Meal Allowance 1,500 THB
- Certificate after finish program
- Day off 2 days per week
- Working 8 hours + 1 hour for break
- Uniform 3 sets (for an internship at property only)
- Visa Fee (for an internship "Foreigner" only)
- Accommodation (for an internship "Foreigner" only)