ลักษณะงาน
- You will handle the customer service in the multiple markets on the different channels. We are looking for an experienced Customer Service to ensure the excellent customer service experience on all channels. The goal is to delivering great customer service to customer involves adhering to principles, such as being a good listener, making customer needs a top priority, and making customers feel important.
- When things go wrong, apologize and do whatever it takes to resolve the problem. Proficient English skills are necessary for this position.
- Serve as first point of contact for inquiries from restaurant clients and food order customers.
- Handling customer service in the multiple markets on the different channels.
- Maintain up-to-date expert knowledge of all aspects of Ginja restaurant system and workflow.
- Maintain positive and helpful attitude in all interactions with clients and customers.
- Represent Ginja brand positively in all interactions.
- Manage and handle incoming calls or emails from clients. Work with Account Manager to resolve issues from restaurants striving for "first call" resolution.
- Identify complaint patterns and work with Customer Care team lead to address inefficiencies or technical problems.
- Work collaboratively towards the team's objectives and demonstrate a commitment to achieving agreed targets.
- Be flexible to change in a fast paced startup environment and embrace opportunities to work in multiple capacities should the need arise.
เจ้าหน้าที่ฝ่ายบุคคล
Project Manager
คลังสินค้า สต๊อค ธุรการ 
พนักงานคอมพิวเตอร์
พนักงานรักษาความปลอดภัย บางเสาธง ซอยวินเนออร์ (สอบถามโทร 086-306-6513 , 086-335-8359 )
เจ้าหน้าที่สายตรวจอาวุโส
